Privacy Statement

As soon as you visit our website, costsavings.nl, or contact us, we receive information about you. In this privacy statement, we explain what we do with this information. We always handle your information carefully and store it securely. If you have any questions or would like to know what information we have about you, please contact us. We may update this privacy statement if necessary. Therefore, we recommend that you review this privacy statement regularly to stay informed about any changes. This privacy statement was last updated on March 13, 2024.

When does this privacy statement apply?
Who uses your data?
Whose data do we use?
How do we obtain your data?
What data of yours do we use?
For what purposes do we use your data?
How long do we retain your data?
With whom do we share your data?
Where do we store your data?
How secure is your data with us?
What can you expect from us?
What rules apply to this privacy statement?
What cookies do we use?
What do we do with the data of minors?
Do you have a question about this privacy statement?

1. When does this privacy statement apply?

This privacy statement applies to all personal data we process and to all domains associated with us. This includes the personal data of anyone who has ever contacted us or visited our website, such as visitors, customers, and business contacts. Personal data refers to any information that can be traced back to you as an individual, such as your name, phone number, IP address, customer number, or browsing behavior. If you would like to know more about personal data, please visit the website of the Dutch Data Protection Authority (https://www.autoriteitpersoonsgegevens.nl/en/)

2. Who uses your data?

Cost Savings B.V. is responsible for the website costsavings.nl and, therefore, the organization accountable for the use of your personal data as described in this privacy statement. The complete details are:
Cost Savings B.V.
CoC: 93299192

3. Whose data do we use?

We process the personal data of everyone who has been in contact with us or has visited our website. This includes visitors, private customers, business clients, and contact persons of our partners.

4. How do we obtain your data?

We receive the data directly from you when you:
fill out information on our website.

5. What data of yours do we use?

We use the following data:
name
email address
telephone number

6. For what purposes do we use your data?

We only use your personal data for the purpose for which we are authorized to use it:
We have obtained your consent to use your personal data.
We use your data because we want to provide you, as our customer, with the best service, and we cannot do so without that information.

7. How long do we retain your data?

We retain your personal data for as long as required by law and as long as necessary for the purpose for which we use your data. For example, while you are our customer, we retain your data in accordance with the legal retention period of seven years. After that, we only keep your data for statistical purposes and to handle any complaints or legal matters. If you would like to know more about how long we retain specific data, please contact us.

7. With whom do we share your data?

Your personal data is used solely by us. We will never share your personal data with others.

9. Where do we store your data?

We process your data within the European Economic Area (EEA), which means we also store your data within the EEA. In some cases, your personal data may be processed outside the EEA. Unfortunately, the regulations in those countries do not always provide the same level of data protection as in the Netherlands. Therefore, we have ensured that your personal data is equally well protected in such cases. We achieve this by making agreements with those handling your data outside the EEA. This way, your data remains secure. If you have any questions about this, feel free to contact us.

10. How secure is your data with us?

We have taken extensive measures to secure your data both organizationally and technically. Our systems and various communication methods have been safeguarded to ensure your data does not end up in the hands of others. Your data is safe with us. We also ensure that your data is only used by individuals who have received authorization from us. If you have questions about the specific methods of security, please contact us.

11. What can you expect from us?

Because we use your personal data, you have several rights. We will list these rights for you below.

Right to information

We must explain clearly and comprehensibly what we do with your data and what control you have over it. That's why we elaborate in this privacy statement on the data we collect from you and how we handle it.

Right of access

You may always request to view the data we have about you.

Right to rectification

You may request us to correct your data if it is inaccurate or incomplete.

Right to object

You may object to the processing of your data if you disagree with how we handle your personal data. This right applies to data we use for direct marketing. For example, you can let us know that you no longer wish to receive emails from us. This also applies to personalized recommendations on our website.

Right to data portability

If you are our customer or have given permission for the use of your data, you may request us to send you the digital data we have about you. This way, you can transfer that data to another organization if you wish.

Right to restriction

You may request us to restrict the use of your data. This means that in certain cases we may only store your data but not use it.

Right to be forgotten

You may request us to delete all the data we have about you. We will then remove all data that can be traced back to you. In some cases, we may not be able or allowed to delete your data yet. For example, we are required to retain some data for 7 years for tax purposes.

Right to file a complaint

You may file a complaint about how we handle your data. If you have a complaint, we would be happy to resolve it for you. Please contact us for this. You can also submit your complaint to the Dutch Data Protection Authority (Autoriteit Persoonsgegevens). Of course, we hope it doesn't come to that, but in the worst-case scenario, you may take your complaint to court. In such a case, the court in the location of Cost Savings B.V.'s registered office will handle your complaint.

How to submit a request or complaint?

Submit your request or complaint to us via info@costsavings.nl. We will process your request or complaint within 30 days. If it involves multiple requests or complaints, or if your request or complaint is complex, it may take more time. In that case, we will contact you within 60 days at the latest. We may ask you to identify yourself. If so, we will request certain information to ensure that you are the correct person whose personal data is concerned.

12. What rules apply to this privacy statement?

Our privacy statement must meet several requirements. These requirements are primarily outlined in the General Data Protection Regulation (GDPR). Additionally, the general rules established by Dutch law are applicable to our privacy statement.

13. What cookies do we use?

You can decide which data we are allowed to use about you. If you have given us permission to personalize your profile based on your browsing and search behavior, we can tailor our website specifically to you, making its use easier and more personal. We do this using cookies. A cookie is a small text file that is placed on your hardware during your visit to our website.
We use the following types of cookies on our website:
Functional cookies, such as session and login cookies, are used to store session and login information. These cookies ensure that the website operates smoothly and allows for a more seamless experience during your visit.
Anonymized analytical cookies are used to gain insights into visits to our website based on information such as visitor numbers, popular pages, and trending topics. These cookies help us improve the website's performance and tailor it to users' interests without identifying individual visitors.

14. What do we do with the data of minors?

We do not specifically target minors with our website or as an organization. This means that if you are under 18 years old, you need permission from a parent or guardian to use our website. If you are a minor visiting our website or webshop, we assume that you have obtained this permission prior to your visit.

15. Do you have a question about this privacy statement?

If you have any questions about our privacy statement, please feel free to contact us by sending an email to info@costsavings.nl. We will be happy to assist you.